Privacy Policy

Introduction

BMRC Hospital ("we," "our," or "us") is committed to protecting the privacy and security of our patients, visitors, and website users. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our hospital or visit our website. By using our services or website, you agree to the terms of this Privacy Policy.

Information We Collect

We collect and process the following types of information:

• Personal Information: Name, age, gender, contact details, medical records, health information, and payment details.
• Non-Personal Information: Website usage data, IP addresses, and device information.
• Sensitive Information: Medical history and health conditions to provide accurate diagnosis and treatment.

How We Use Your Information

• To provide medical care and treatment.
• To communicate regarding appointments and updates.
• To maintain medical records as required by law.
• To improve our services through feedback and analytics.
• To process payments and issue invoices.
• To ensure compliance with medical and legal obligations.

Sharing Your Information

We may share your information in the following circumstances:

• With healthcare professionals involved in your treatment.
• With third-party service providers (e.g., payment processors, diagnostic labs).
• To comply with legal requirements or respond to lawful requests.
• In case of medical emergencies to ensure prompt care.

We never sell, trade, or rent your personal information to third parties.

Data Protection and Security

We implement industry-standard measures to protect your personal and sensitive information, including encryption, access controls, and regular security audits. However, no system is completely secure, and we cannot guarantee absolute security.

Cookies and Tracking

Our website uses cookies to enhance user experience and analyze traffic. You can manage or disable cookies through browser settings, though this may limit functionality.

Your Rights

Depending on your jurisdiction, you may have the following rights:

• Access: Request access to your personal information.
• Correction: Request corrections to your data.
• Deletion: Request data deletion where applicable.
• Opt-out: Opt-out of marketing communications.

To exercise these rights, contact us using the details below.

Children’s Privacy

Our website and services are not intended for children under 16 without parental consent. We do not knowingly collect personal data from children without proper authorization.

Updates to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in laws or our practices. Please review this page for updates.

Contact Us

If you have questions, concerns, or requests, contact us at:

BMRC Hospital
Address: [6/6, B.T. Road, (Talpukur), Kolkata - 700 123]
Phone: [9874068341]
Email: [enquiry@bmrchospital.com]